Refund and Returns Policy

Effective Date: December 20,2024

Thank you for shopping with Renoledcar. We hope that you are completely satisfied with your purchase. If you are not satisfied with your order, we offer a clear and straightforward return and refund policy. Please read the following policy carefully to understand how returns and refunds are handled.

1. Returns

We accept returns on most items within 30 days of the delivery date. To be eligible for a return, the item must be:

  • In its original, unused, and unopened condition.
  • Returned with the original packaging, labels, and any included accessories or instructions.
  • Not a final sale or non-returnable item (see exclusions below).

If you wish to return an item, please follow these steps:

  • Contact Us: Reach out to us at info@renoledcar.com or call (520) 322-8040 to request a return authorization.
  • Return Shipping: You will be responsible for the cost of return shipping unless the item was defective or incorrect.
  • Return Instructions: We will provide instructions on where to ship the return. Please make sure to use a trackable shipping service or purchase shipping insurance.

2. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

  • Shipping Charges: Shipping charges are non-refundable unless the return is due to an error on our part (e.g., defective, incorrect, or damaged items).
  • Partial Refunds: In some cases, partial refunds may be issued for used or opened products if they are not in resellable condition.

3. Exchanges

If you would like to exchange an item for a different size, color, or product, please return the item for a refund and place a new order. You can follow the same return process outlined above to initiate the refund.

4. Non-Returnable Items

Certain products are not eligible for returns, including:

  • Customized or Personalized Products: Products that have been personalized, customized, or made to order are final sale and cannot be returned.
  • Gift Cards: Gift cards are non-returnable and non-refundable.
  • Items marked as “Final Sale”: These items cannot be returned or exchanged.

5. Damaged or Defective Items

If you receive an item that is defective or damaged, please contact us within 7 days of receiving the product. We will offer a replacement or full refund for the damaged item. Please include photographic evidence of the damage to expedite the process.

6. Order Cancellations

If you wish to cancel your order, please contact us immediately at info@renoledcar.com or (520) 322-8040. Once an order has been shipped, it cannot be canceled, but you can follow the standard return process after receiving the item.

7. Refund Method

Refunds will be credited to the original payment method used for the purchase. Please note that depending on your bank or credit card company, it may take a few additional business days for the refund to reflect in your account.

8. Contact Us

If you have any questions or need further assistance regarding our Refund and Returns Policy, please feel free to contact us at:

  • Email: info@renoledcar.com
  • Phone: (520) 322-8040
  • Mail: Po Box 1146 Blythe, California (CA), 92226